Pegasus Tours Refund/Cancellation Policy
The Pegasus Tours Program is a not-for-profit activity which offers the highest quality tours at the lowest possible price. Arranging these tours requires making financial commitments well before any tour begins, and late withdrawals from tours can cause significant losses to Pegasus Tours. Therefore full payment will be required no later than 90 days prior to the tour start. Pegasus Bike Tours registrations are not transferable.
Refund and Cancellation requests must be made in writing and directed to the Registrar at RENussbaum@outlook.com.
If you need to cancel here is what you can expect:
If you cancel more than ninety (90) days prior to the start of a tour, you will receive a full refund less a $40 handling fee. This includes your deposit.
If you cancel ninety (90) to thirty (30) days prior to the start of the tour and if there is someone on the Wait List who can replace you, you will receive a full refund less a $40 handling fee. This includes your deposit. If there isn’t anyone on the Wait List, you can find your own replacement and the same policy applies. If you are unable to find a replacement your deposit is forfeit. Note: Transfers are subject to Tour Leader approval due to room configuration issues.
For any cancellation made within twenty-nine (29) days of the start of the tour, the entire tour fee is forfeit unless there is someone on the Wait List or you are able to transfer your registration. Transfers must be completed no later than 10 days prior to tour start. Again the $40 handling fee would apply as does the Tour Leader approval due to room configurations.
If you are on the Wait List and and are never offered a spot on the tour, you will receive a full refund of all payments made.
If Pegasus has to cancel the tour for any reason other than force majeure you will receive a full refund of all tour payments made.
FORCE MAJEURE (added 3/14/20) - Pegasus Bike Tours cannot accept liability for any loss, damage or expense resulting from a force majeure event. Force majeure means any unusual circumstance beyond our reasonable control or the control of our suppliers, the consequences of which neither we nor our suppliers could avoid even with all due care. This includes, but is not limited to, war or terrorist activities, threatened or actual, civil unrest, riot, crime, or an event described by the legal term act of God (hurricane, flood, earthquake, volcanic eruption, etc.) outbreaks of illness such as an epidemic or pandemic, nuclear disaster, closures, unforeseen alterations to public transport schedules, etc. In the event of cancellation of a Pegasus Tour due to force majeure, after payment of all required tour expenses, Pegasus Bike Tours will distribute any remaining funds derived from the cancelled Tour’s transactions pro rata to all registered riders.
FOR INFORMATION ABOUT THE INTERNATIONAL TOUR REFUND/CANCELLATION POLICY PLEASE PULL IT DOWN FROM THE <REFUND> TAB ABOVE.